Visual drag-and-drop workflow builder lets business teams design, test, and deploy complex automation without engineering resources.
Drag-and-drop interface to create workflows with triggers, conditions, actions, and AI decision points — no coding required.
If/then conditions, multi-path routing, time delays, escalations, and fallback logic for complex scenarios.
Integrate AI-powered steps like sentiment analysis, intent detection, entity extraction, and response generation into any workflow.
Connect to CRM, ticketing, billing, and enterprise systems with pre-configured actions — no API development needed.
Test workflows in sandbox mode, A/B test variations, roll back to previous versions, and gradual rollout control.
Track workflow performance, conversion rates, drop-off points, and AI effectiveness — optimize based on real data.