CXWIN
Schedule Appointment

Tag: CXsphere

Transforming Customer Experience with AI in Banking and Insurance

In today’s digital age, customer experience has become a key differentiator for businesses across all industries, especially in banking and insurance. As customers demand faster, more personalized service, financial institutions are turning to Artificial Intelligence (AI) to meet these expectations. AI is not just a buzzword; it’s a powerful tool that is transforming the way […]

Unleashing the Power of AI Chatbots: Revolutionizing Business Operations and Customer Engagement

In today’s rapidly evolving digital landscape, businesses are constantly seeking innovative ways to streamline their operations and enhance customer experiences. One technology that has emerged as a game-changer is the AI-powered chatbot. By leveraging the power of artificial intelligence, chatbots are revolutionizing the way businesses interact with their customers, automate tasks, and drive growth. What […]

Digital Customer Experience: The Comprehensive Guide for 2023

In today’s swiftly shifting digital panorama, the emphasis on customer experience is more pronounced than ever. As we tread through 2023, a plethora of trends and tools have emerged, all designed with a singular aim: to amplify the digital experiences of consumers globally. Defining Digital Customer Experience (DCX) At its core, Digital Customer Experience, or […]

Isolating Peak-Moments In Customer Journeys Using Contextual AI

The ‘Journey of Consumers’ has changed courses too frequently over the last half a decade – the frequency of change posing challenges for business owners and marketing think-tanks alike. This is in sharp contrast to relatively stable consumer journeys not long ago, which had a familiar and easy to understand linear shape – that was […]

Delivering Hyper-personalization with consent-driven data: A Fintech view

Deepening existing relationships, building new ones and enhancing customer experience, for each customer and for every single journey, demands a complete rethink of the ways data, advanced analytics, AI tech, and automation is embedded within the customer journeys. Fintech operates in a busy street as far as customer journeys are concerned – demanding that product […]

CXsphere is now part of the Newchip Accelerator Program 2021

CXsphere (www.cxsphere.com) is happy to announce their acceptance by Newchip Accelerator program. Newchip Accelerator (www.newchip.com) is the leading remote accelerator program based out of USA.  CXsphere expects the Newchip accelerator program to facilitate their global journey by providing necessary support in the areas of growth and investment. This association will add immense strategic value and […]

TikTok as a new Channel for eCommerce Sales (Industry Examples!) (Demo)

TikTok has become the next big thing for 2019 and 2020 listing as the top downloaded app on every platform! A big congratulations to the organization. If you don’t already know, TikTok has become the new era of Vine back in the day, where Vine was short 6-second clips, TikTok has created itself to become […]

CXsphere launches customer 360-degree visibility

CXsphere launches customer 360 degree visibility for providing omnichannel view of customer journey. Few features as below: Single window view of all customer interactions across all touch points like marketing, sales, customer support, etc. Artificial intelligence driven predictive view of customers next steps, relevant organisation actions, product recommendations and more Visibility of in-cart items, last […]

CXsphere gets selected within the top 100

CXsphere becomes a top 100 startup selected out of 160916 startup applications from 166 countries in Startupistanbul competition. Only 1% is approved to join the Startup Istanbul full program on 14-16 April in Istanbul, including pitching on Demo Day and exhibiting for 3 days long. CXSPHERE is one of them.