Revolutionizing BPO Operations with AI-Driven Omnichannel Automation
Introduction In today’s hyper-competitive BPO industry, delivering seamless, efficient, and personalized customer interactions is no…
PRODUCT LIST
Gen-AI Agents Driving Customer Experience
Unlocking Revenue Growth: Integrating Buying, Life Stage, and Contextual Insights
CXAUTOMATE
Gen-AI agents powered end to end customer experience automation.
CXINSIGHT
Integrated Contextual Insights Engine, Supercharged by AI
CXENGAGE
AI-Powered Precision Outreach & Referrals
GET A FREE CONSULTATION
contactus@cxsphere.com
Let’s discuss your challenges and tailored ai solutions specifically designed for your business in detail.
Why Choose Us
INTEGRATED PLATFORM FOR REAL-TIME INSIGHTS & CX MANAGEMENT
- Generative AI powered CX platform with autonomous agents across voice, text, email, image/document processing.
- Global first Multi modal, Multi-lingual generative AI powered CX transformation platform across 400+ languages and integration ready across 1000+ systems.
- Powered by AI models which predicts behavior at 85-90% accuracy by listening and observing 2 way conversations with AI agents, digital touch points and transactions.
- In-built consent and incentivization engine for customers to connect and share information - 2 million+ customer data captured.
CXSPHERE'S AI-POWERED SOLUTIONS
Voice Automation
Transform your voice interactions with our cutting-edge voice-to-text and voice-to-voice automation. We support over 100 languages for voice translation and provide multilingual voice analysis for sentiment and quality checks.
Email Automation
Our intelligent email automation system not only responds to emails automatically but also takes into account the email history and CRM data to provide personalized and context-aware responses.
Chat Automation
With CXsphere’s chat automation and co-pilot capabilities, you can handle multilingual customer conversations with ease. Our AI-powered chatbots integrate seamlessly with your existing systems via API calls, ensuring a smooth customer experience.
Document and Image
CXsphere’s intelligent document and image processing capabilities allow you to extract valuable information efficiently. We can merge document processing with customer experience automation, enabling you to deliver exceptional service.
Our Achievements
Department of Business and Trade, UK government selects CXsphere among 10 AI companies for UK Canada AI Trade mission
Google approved CXsphere for "Google for startups" program
Top scorer for use of exponential technology and business model- Future of Retail Challenge
CXsphere's CEO awarded among top 10 revolutionary business leaders by Beyond Exclamation, USA
Awarded Rising Star 2019: Top 50 predictive analysis. Top 100 customer experience
Top 10 finalist in Government of Ireland's international entreneurship competition
OUR TEAM
Team Members
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“They(Cxsphere) have demonstrated dedication and commitment towards our project, which is greatly appreciated. Their primary goal remains focused on key principles such as achieving accuracy on the first attempt, minimizing customer efforts, consistently delivering services on time, and maintaining quality of response.”
Intelligent email automation , leading AVP of Medical Insurance player.
5/5
CXsphere’s audience analytics engine was directed to give insights on the demographics of audiences and brand preferences towards our lead sponsor. The insights helped us in preparing a strong long-term sponsorship strategy plan. CXsphere’s Audience Analytics engine will help in better understanding of brand consumers and can be used by consumer-facing industries including sports.
CEO, Yuvin
4/5
“Contextual data and Al based technology has helped us to get deep insights about the consumers; life stage, buying stage and brand affinity, affluence level, which in turn helped us to reach right consumers. The CXsphere team is always agile and provides support with technology to reach the right consumers. They are part of decrypt growth story.”
CEO, Decrypt
4.5/5
CONTACT US
Contact & Join Together
Office Address :
Canada address (HQ) 2600 Skymark Avenue, Building 7, Unit 104, Mississauga, Ontario, Canada. L5W 5B2
Phone Number :
+1-647-709-2601 +91-7506287938
Mail Address :
contactus@cxsphere.com
Get In Touch!
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OUR BLOGS
Blog & News From Us!
Keep yourself updated with industry news
CXsphere Enters Strategic AI Partnership with MethodHub to Scale AI Implementation Globally
CXsphere, a leading AI-driven customer experience (CX) platform, has announced a strategic partnership with global…
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In the highly sensitive domains of banking and insurance, fraud detection is not just a…
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