Customer Success in eCommerce
Finally being able to start your eCommerce store (eComm) is probably incredibly exciting to you. We’re seeing numerous name brands closing their “brick-and-mortar” stores but new online alternatives pop-up incredibly fast! So many individuals have tried starting up an eCommerce but failed, there are a couple of reasons, but don’t fall into the 80% that do. […]
Amitava Chattopadhyay joins the CXsphere Board of Advisors
Amitava Chattopadhyay is The GlaxoSmithKline Chaired Professor in Corporate Innovation — Professor of Marketing at INSEAD, Fellow of the Institute on Asian Consumer Insights, and Senior Fellow at the Ernst & Young Institute for Emerging Market Studies.Professor Chattopadhyay is an authority on Brand management and the author of the award-winning book, The New Emerging Market Multinationals: Four […]