CXsphere today launched CXwin, a hyper-local commerce intelligence platform for both B2B Distribution-led and Direct-to-consumer businesses with last-mile insights from customers – while also maximizing the convergence of physical and digital attributes of both the brand and the inventory.
CXwin delivers value to sellers by brokering relevant on-demand customer behavioral data. Through AI built with privacy and trust at its heart, ‘xxxxx’ gives brands greater data insights directly from individual customers while also assisting customers with a more personalized commerce experience when engaging with brands in a hyperlocal ecosystem.
CXwin hyperlocal commerce offers real time insights into customer-to-product engagement and also helps brands through:
- Personalized customer engagement at scale through AI based prediction across the customer lifecycle.
- Accelerated new customer leads boosted by ‘incentivized individual user activity and a tightly coupled loyalty program’.
- Convergence of digital and physical brand attributes to drive hyper-local commerce with more convenience for customers
- Enables brand owners to engage with their customers directly and on a one-to-one basis without having to go through intermediaries like social media platforms or other aggregators of consumer data
- Harnessing last mile customer intelligence for both B2B ‘Distribution-led and Direct-to-consumer’ businesses
- High velocity transactions where brands sell faster and better with entire location specific inventory visibility across digital and physical businesses
CXsphere was founded by a group of industry experts and entrepreneurs in the ‘Artificial Intelligence and Customer Experience’ space. It launched its’ first version of the AI driven customer engagement product in December 2019. The initial concept has shown promise with CXsphere being awarded – i] Top 50 predictive analytics company and Rising Star 2019 globally by Financesonline.com ii] Top finalist in Ireland Government’s International competition in late 2018 iii] Top 1% start-up in Startup Istanbul’s competition in 2019.