CXsphere launches customer 360-degree visibility

CXsphere launches customer 360 degree visibility for providing omnichannel view of customer journey. Few features as below: Single window view of all customer interactions across all touch points like marketing, sales, customer support, etc. Artificial intelligence driven predictive view of customers next steps, relevant organisation actions, product recommendations and more Visibility of in-cart items, last […]

CXsphere ties up with SRM Institute of Science and Technology for industry academia collaboration

CXsphere ties up with SRM Institute of Science and Technology for industry academia collaboration and joint development of it’s products. The collaboration will provide additional development, publication and research capabilities to CXspshere while enabling SRM Institute students opportunity to work on projects and joint publications. SRM Institute of Science and Technology is a top private […]

CXsphere gets selected within the top 100

CXsphere becomes a top 100 startup selected out of 160916 startup applications from 166 countries in Startupistanbul competition. Only 1% is approved to join the Startup Istanbul full program on 14-16 April in Istanbul, including pitching on Demo Day and exhibiting for 3 days long. CXSPHERE is one of them.

CXsphere introduces AI driven customer experience platform

CXsphere introduces the AI driven customer experience software platform for brands to personalize customer experience. Key benefits to Business Owners/ Head of Brands/ Chief Marketing Officers/ P&L Heads 1. Ability to accurately predict every individual customer behavior and take strategic decisions based on: • When the customer is next likely to buy • How much […]

Six Lessons for Setting Your Business on a Growth Trajectory

In this article, Amitava Chattopadhyay uses three case studies to illustrate some effective ways to grow your business, especially when struggling against cheaper competition from emerging markets. From these case studies Professor Chattopadhyay By Amitava Chattopadhyay The refrain I often hear among practitioners is that they are facing declining growth, ever-increasing competition, and loss of pricing power […]

AI Lessons from Nature

‘So, how do we share our meal today ?’ the lion asked. The jackal turned his face towards the donkey, who (good as school math, as he were) promptly replied, ‘Divide by three, Sir,’ ensuring an equal share. For evident reasons the king of the jungle got enraged, and did not spare him. The jackal […]

Amitava Chattopadhyay joins the CXsphere Board of Advisors

Amitava Chattopadhyay is The GlaxoSmithKline Chaired Professor in Corporate Innovation — Professor of Marketing at INSEAD, Fellow of the Institute on Asian Consumer Insights, and Senior Fellow at the Ernst & Young Institute for Emerging Market Studies.Professor Chattopadhyay is an authority on Brand management and the author of the award-winning book, The New Emerging Market Multinationals: Four […]