Design, deploy, and iterate on CX workflows without a single line of engineering. Visual drag-and-drop builder with 50+ pre-built templates and AI-assisted flow generation.
Try the Builder → View TemplatesDescribe your workflow in plain language — "handle complaints, auto-resolve what you can, escalate P1s to senior agents with full context" — and CXSphere generates the entire flow for you to review and deploy. Iterate with natural language commands.
Production-tested workflow templates for every vertical — complaint handling, KYC onboarding, churn prevention, EMI collections, and more. One-click to deploy, fully customizable.
Multi-condition logic, A/B testing branches, percentage splits, and time-based routing — all visually configured with no code.
Plug in Salesforce, Zendesk, ServiceNow, WhatsApp, Slack, and 200+ other tools as action nodes — drag, drop, configure credentials.
Watch workflows execute in real time, replay any specific run, and get AI-generated root cause analysis on failures or performance drops.
Every workflow change is versioned. One-click rollback to any previous version — with staged rollout to control traffic percentage on new versions.
End-to-end loan application — KYC, document collection, credit check, approval communication.
Multi-priority complaint handling with auto-resolve, human escalation, and CSAT loop.
Identify at-risk customers, trigger retention offers, escalate to save desk for high-value accounts.
Welcome series, profile completion nudges, first-use guidance, and activation milestone tracking.
Inbound booking, specialist matching, confirmation, reminders, and post-visit follow-up.
Gentle payment reminders with empathy scoring, hardship detection, and restructuring offer flows.
Our implementation team will help you go live with your first workflow — zero engineering required.
Start Building Free → Browse All Templates