From Reactive to Self-Healing IT Operations
Autonomous Ticket Resolution
AI agents resolve 60–80% of L1 and 40% of L2 tickets automatically—no human intervention required.
70–90% Faster MTTR
Intelligent triage, automated RCA, and guided fixes slash mean time to resolution across support tiers.
30–50% Fewer Escalations
Reduce L2/L3 overload by solving issues at the source. Keep your experts focused on innovation.
24x7 Always‑On Support
Parallel ticket handling, zero downtime, and 100% SLA adherence—day or night.
CXsphere's AI Ops Capabilities
Anomaly Detection
Our AI learns dynamic baselines to identify “quiet” failures before they escalate.
Event Correlation
Cluster thousands of telemetry signals into a single, high-context incident report.
Root Cause Analysis
Instant visibility into code deployments or config changes that triggered the event.
Auto-Remediation
Deploy secure, closed-loop automation runbooks to resolve common outages instantly.