CXsphere, a leading AI-driven customer experience (CX) platform, has announced a strategic partnership with global software services company MethodHub to accelerate AI-powered customer engagement. By integrating CXsphere’s cutting-edge AI solutions with MethodHub’s expertise in software development and AI implementation, this collaboration aims to enhance customer experience and optimize business outcomes.

Key Highlights of the Partnership

✅ 20 AI Professionals to support CXsphere’s product engineering, platform implementation, and customer outreach initiatives.
✅ Faster AI Deployment – Expanding go-to-market efforts and AI use cases across industries.
✅ Scalability & Innovation – Strengthening AI capabilities for real-time, predictive customer engagement.

“Our partnership with MethodHub allows us to focus on core product innovation while scaling our AI deployment across multiple industries,” said Sudipta Sarkar, CEO & Co-founder, CXsphere.

CXsphere’s AI-Powered Solutions

🔹 CXAutomate – Seamlessly integrates real-time customer data, life-stage tracking, and contextual insights to automate sales, service, and analytics. 🔹 CXEngage – AI-driven predictive engagement across email, SMS, and WhatsApp, enabling deep customer segmentation. 🔹 CXInsight – Harnesses predictive analytics and customer intelligence to help businesses anticipate customer needs and reduce churn risk by 90 days. Designed for public cloud, private cloud, and on-premise deployment, CXsphere ensures enterprise-grade data security and compliance.
“ MethodHub’s AI expertise and global reach will enhance CXsphere’s ability to drive transformation across industries such as airlines, financial services, healthcare, retail, and manufacturing.” – Kaushik Nandy, Chief Revenue Officer, CXsphere

Why This Partnership Matters?

Expanding AI adoption & global market reach

🔹 Accelerating solution deployment & innovation cycles

🔹 Scaling AI implementation via MethodHub’s Center of Excellence

“ Customer experience is one of the best use cases of AI, offering the fastest ROI. Our AI Center of Excellence in Hyderabad will serve as the base for scaling AI adoption and solving complex business challenges.” – Aho Bilam, CEO, MethodHub

Sulaiti Maimaiti, COO of Zortech, a MethodHub subsidiary, highlighted the impact of AI-driven CX innovations: “Partnering with CXsphere allows us to drive innovation in AI-powered customer engagement. Together, we will help businesses leverage AI for hyper-personalized interactions and revenue growth.”, he opined.

About CXsphere

Founded in Toronto, Canada, CXsphere is an AI-powered CX platform delivering highly personalized, data-driven customer engagement. Its solutions span chat automation, email automation, document & image processing, and voice automation.

About MethodHub

MethodHub Software Ltd. is a Bengaluru, India-based global software services and AI solutions company, specializing in Cloud Engineering, Data & AI Services, ERPs, and Cybersecurity.  With delivery centers in India and sales offices in the US, MethodHub has a strong presence in North America through its subsidiaries.

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