AUTOMATE YOUR CUSTOMER EXPERIENCE
Streamline repetitive tasks so you can focus on growing your business.
Automated Customer Support:
Voice-to-Voice, Chat, Email, Document Processing
Automated QA:
Voice (Multilingual), Chat, Email
Automated Reporting:
Reports & Insights
ACCELERATE EVERY STAGE OF YOUR CUSTOMER JOURNEY
30%
margin improvement
30%
SLA Improvement
100%
Automation
24/7
Support
Challenge
PROVIDING QUALITY SERVICE & PROCESS EFFICIENCY
Businesses often struggle to deliver high-quality service while managing repetitive tasks. Key challenges include:
- Manual, repetitive processes reducing efficiency
- Maintaining service quality while handling high volumes
- Improving margins despite rising costs
SOLUTION
INTELLIGENT AUTOMATION OF CX PROCESSES
Our GenAI-powered automation agents enhance efficiency, improve SLAs, and optimize workflows:
- AI-based automation across CX processes (Email, Chat, Voice calls, NPS, document/bill reading, and tabulation)
- Dynamic response generation
- Predictive insights for improved decision-making
TECHNOLOGY
Advanced Capabilities That Set Us Apart
- Multimodal Generative AI agents for industry-specific solutions
- Speech-to-Text support in 100+ languages
- Integration with 1,000+ platforms
- Multilingual capabilities supporting 400+ languages
- AI-driven insights for intelligent automation
- End-to-End GenAI capabilities
CXSPHERE'S AI-POWERED PRODUCTS
Voice Automation
Transform voice interactions with advanced voice-to-text and voice-to-voice automation. Our platform supports 100+ languages for real-time voice translation, sentiment analysis, and quality monitoring.
Email Automation
Our AI-driven system automatically responds to emails while leveraging email history and CRM data to provide personalized, context-aware replies.
Chat Automation
With CXsphere’s chat automation and AI-powered co-pilot, handle multilingual customer conversations effortlessly. Our chatbot integrates seamlessly with your existing systems via API calls for a frictionless customer experience.
Document and Image
Leverage AI to extract valuable data from documents and images. CXsphere merges document processing with CX automation, ensuring faster service and improved operational efficiency.
GET A FREE CONSULTATION
+91-7506287938
Let’s discuss your challenges and our ai solutions specifically designed for your business in detail.