CXSphere — Vertical Solutions for Every Industry
Vertical Solutions

Built for your industry

Pre-trained AI models, compliance frameworks, and workflows purpose-built for the unique demands, regulations, and customer expectations of your sector.

Explore Your Vertical → Talk to a Specialist
🏦BFSI Vertical

Banking & Financial Services reimagined

CXSphere delivers AI-powered CX purpose-built for banks, insurers, and financial services firms — combining deep domain knowledge with regulatory compliance from day one.

🔐

KYC & Account Opening

Automated Aadhaar/PAN verification, video KYC, and digital onboarding with end-to-end compliance.

💰

Loan Servicing & Collections

Intelligent EMI reminders, restructuring assistance, and empathetic AI for collections conversations.

🚨

Fraud Detection & Alerts

Real-time transaction alerts, proactive outreach on suspicious activity, and guided dispute resolution.

📈

Wealth Management CX

Personalized portfolio updates, NAV alerts, and next-best-investment surfacing through conversational AI.

📊 BFSI Performance Metrics
94%
KYC Automation Rate
3.2×
Faster Onboarding
62%
Cost Reduction
4.9★
CSAT Score
🛡 Compliance Coverage
RBI Guidelines SEBI IRDAI PCI-DSS DPDP Act AML/KYC ISO 27001
💬 Customer Story
"CXSphere reduced our KYC completion time from 4 days to under 8 hours while maintaining full RBI compliance."
— VP Operations, Leading Private Bank
All Industries

A vertical for every enterprise

🏦

BFSI

Banking, insurance, and financial services — from KYC automation to wealth management conversations.

Video KYC & eKYC
Fraud alerting & dispute resolution
Loan & EMI servicing
RBI / SEBI / IRDAI compliance
🏥

Healthcare

Patient engagement, appointment scheduling, care coordination, and post-discharge follow-up.

OPD appointment booking AI
Prescription & medication reminders
Patient satisfaction surveys
HIPAA & ABDM compliant
🛒

Retail & E-Commerce

Order management, returns, loyalty programs, and hyper-personalized product recommendations.

Order tracking & returns automation
Visual product search
Loyalty & rewards management
Festive surge handling
📡

Telecom

Plan management, network troubleshooting, churn prevention, and proactive outage communication.

Plan upgrade & downgrade flows
Network fault triage AI
Churn propensity detection
TRAI compliance
💻

Technology & SaaS

Developer support, enterprise B2B CX, product onboarding, and technical query resolution.

Developer documentation AI
B2B account management
Product onboarding flows
SOC2 & ISO 27001
🌐

Your Industry

Custom vertical solutions built for your sector's specific requirements, regulations, and workflows.

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Get Started

Find your vertical solution

Talk to a vertical specialist who understands your industry's unique compliance, workflows, and customer expectations.

Request a Vertical Demo → Download Vertical Datasheet